Sewer backup or sewage in your home or business?

A sewer backup is urgent. Multiple drains clogging at once, sewage smell, or waste coming up through a basement floor drain often points to a main line problem—not a single fixture clog.

Common signs

• Sewage or dirty water backing up through floor drains
• Multiple drains clogged at the same time
• Toilet gurgling when you run a sink or shower
• Sewage smell in the basement or lower level
• Toilet waste backing up into a tub or shower

What to do now

1. Stop using water—avoid flushing toilets, running sinks, or using appliances that drain
2. Keep people and pets away from contaminated areas
3. Call now if sewage is actively present
4. Send photos of affected drains and any visible backup